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Des Moines Police Dispatch Center Remodel

CHALLENGE

The City of Des Moines needed to upgrade mechanical and electrical systems, and replace police and fire dispatch and operations center equipment to improve process efficiency – all of which led to the desire for a remodel. Although the Des Moines Police Dispatch Center needed to be updated and improved, operations still needed to be maintained in the building during construction.

SOLUTION

The Des Moines Police Dispatch Center remodel project was broken down into two sub-projects. Shive-Hattery designers (while with another firm) were responsible for designing the remodel portion of the project, including construction administration services. Siemens Transportation Systems was responsible for the replacement of $7 million in dispatch and operations center equipment. The two parties worked together closely to make sure projects were in sync.

To allow for the dispatch center to be remodeled without disrupting operations, existing offices were modified to create a temporary dispatch space by removing existing walls and doorways. The new design included provisions to transition equipment and people into the temporary spaces without shutting down system operations. This transition design was vital to operations not only in the switch to temporary space, but also in the transition back to the newly remodeled dispatch center.

The remodeled Des Moines Police Dispatch Center includes new anti-static carpet constructed with a ground field woven into the carpet fabric; a perimeter ground ring tied to raised floor system; acoustic wall panels; an indirect lighting system; modular workstations with individual ergonomic, temperature and lighting controls; a kitchenette area; redundant back-up cooling systems; and dual uninterrupted power supply (UPS).

IMPACT

The 4,285-square-foot remodeled Des Moines Police Dispatch Center is a more comfortable, functional work environment for the employees who use the space, which translates to better E911 services provided to the community.
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