2018 PSMJ Premier Award for Client Satisfaction
For the fourth year in a row, Shive-Hattery has been awarded the PSMJ Premier Award for Client Satisfaction. The award recognizes 24 A/E/C firms for two key attributes:
- A commitment to giving clients a voice as a means to deliver excellent service
- A confirmation from clients that service was, indeed, excellent
PSMJ recognized Shive-Hattery for its reply rate, net promoter score, depth of the program internally and communication of metrics throughout the company.
Shive-Hattery will be recognized for the award at the 2018 PSMJ Thrive Conference and the 2019 CXps Conference.