Global Client Satisfaction Award
By Shive Hattery
For the second year in a row, Shive-Hattery won the PSMJ Premier Award for Client Satisfaction. PSMJ Resources, Inc. (PSMJ), a leading authority on effective management of architecture, engineering and construction (A/E/C), recognized Shive-Hattery for its client communication, project delivery performance, and cost-effective solutions.
The PSMJ Premier Award for Client Satisfaction was designated to Shive-Hattery for achieving high client satisfaction scores on PSMJ’s independent survey of 100 Shive-Hattery clients. Winners were selected based on both the quality of feedback received and the quantity of replies. Feedback quality is measured by score, but also by consistency and the ability to avoid abnormally low scores. The average evaluation of the award winning firms as a group centered in the range of “Exceeded Expectations” thus, making them significantly more client-focused than the other firms.
Related Posts:
Building Design + Construction Giants 300 Design Firms
Jul 10, 2015
Shive-Hattery ranks #37 on BD+C Giants 300 Architecture/Engineering Firms
Iowa Living Roadway Trust Fund - Pollinator Poster Series Wins Two ASLA Awards
Apr 4, 2019
ASLA awards Shive-Hattery the 2019 Central States Honor Award and 2019 Iowa Chapter Honor Award for the Iowa Living Roadway Trust Fund - Pollinator Poster Series