ClaimDOC Headquarters

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Des Moines-based ClaimDOC is a rapidly expanding reference-based pricing health insurance consultancy. To meet their growing business needs, ClaimDOC partnered with Shive-Hattery to provide design services for their new workplace environment.

ClaimDOC selected a vacated former fitness center in the heart of West Des Moines as their future workplace home. The Shive-Hattery design team worked with ClaimDOC leadership to identify their key project drivers and goals to attract and retain great employees; provide flexibility for future growth and integrate the company’s culture into the space.

The existing building presented unique design opportunities like creating a visual connection between the breakroom a multi-purpose pickleball / basketball court (formerly racquetball courts). The lower level had the existing infrastructure in place to create a fitness center with individual shower rooms in the lower level. The existing outdoor patio space was renovated and expanded to accommodate more employees and create more visual privacy. Employees are encouraged to take time away from their focus work and use these spaces to relieve stress and reset prior to returning to their workspaces.

The reclaimed barnwood, weathered cor-ten, and authentic corrugated steel grain bin feature create an intriguing and welcoming first impression, enticing visitors and employees to learn more about ClaimDOC. Industrial, rustic elements are balanced with clean, modern lines, warm wood tones and natural daylight to create an engaging and vibrant workplace environment to support employees’ workplace needs.

ClaimDOC and their team members take pride in their new office that keeps them connected to their Iowa-founded roots, culture, and values.

ClaimDOC – Lower Level Expansion

ClaimDOC sought to renovate the lower level of its West Des Moines office to better support daily operations and workplace functionality. The approximately 3,900 square foot space needed to be transformed into an efficient office environment while working within the constraints of an existing building. Careful coordination was required to integrate architectural updates with building systems and site considerations. The project also needed to align with ClaimDOC’s corporate workplace needs while maintaining a cohesive and professional environment.

The project team delivered a fully integrated renovation approach that included architecture, interior design, civil engineering, landscape architecture, mechanical engineering, and structural engineering services. Design efforts focused on reworking the lower level into a functional office environment tailored to ClaimDOC’s operational needs. Engineering disciplines were coordinated closely with architectural and interior solutions to ensure systems aligned with the renovated space. This collaborative process supported a smooth renovation from planning through implementation.

The renovated lower level provides ClaimDOC with a modernized and efficient office space that supports everyday work activities. Integrated design and engineering solutions contribute to improved functionality, comfort, and long term performance. The updated environment is well suited to support staff needs while maintaining flexibility for future use. Overall, the project delivers a refreshed corporate workspace that strengthens ClaimDOC’s operational foundation.